Customer Service

Dear customer, our Customer Service team is always here to assist you in providing better service. Below are our contact details and service hours:

Contact Information

• Phone: 0532 727 60 75
• Email: [email protected]
• Address: Miss Poem Headquarters, Istanbul, Turkey

Service Hours

You can reach our Customer Service team during the following hours:

• Monday - Friday: 09:00 - 18:00
• Saturday: 10:00 - 14:00
• Sunday: Closed

How Can We Help?

Our Customer Service team will be happy to assist you with the following:

• Order tracking and status information
• Product exchange and return processes
• Detailed information about our products
• All kinds of suggestions and complaints

Feel free to contact us for any inquiries. Your satisfaction is our priority!