Frequently Asked Questions

• When will my order be shipped?

  Your orders are usually shipped within 1-3 business days after payment confirmation. This period may be extended during public holidays.

• How much is the shipping fee?

  Shipping is free for all orders.

• How can I return a product?

  You can return the product within 14 days along with its original invoice and packaging. For return procedures, please contact our support team.

• What payment methods can I use?

  You can pay using credit cards, debit cards, and bank transfers/EFT on our website. Cash on delivery is not available at the moment.

• How do I use the size chart?

  You can easily select the size that fits your measurements from the "Size Chart" section on product pages. If you're unsure between sizes, we recommend choosing the larger one.

• How can I get information about discounts and promotions?

  To learn about discounts and promotions, you can subscribe to our email newsletter and follow our social media accounts.

• How can I track my order?

  When your order is shipped, you will receive an email with a tracking number. You can track your shipment status on the respective courier's website using this tracking number.

Have more questions? Feel free to email us at [email protected].